The Just Eat alternative with 0% commission for Swiss restaurants
Just Eat Switzerland (formerly eat.ch) is the country's largest ordering platform — and according to Beobachter costs restaurants up to 13% with own delivery and almost a third when Just Eat couriers deliver. Akarien Direct runs on your domain: 0% commission, TWINT and card on site, from CHF 29 a month.
What Just Eat really costs
Just Eat publishes no Swiss price list. Beobachter reports up to 13% commission when the restaurant delivers itself and almost a third when the Just Eat fleet delivers; a trade report from August 2026 quotes 10–15% and 25–30% respectively. On a CHF 60 courier order that is about CHF 18 — per order, every day.
Shadow websites and your own brand
In 2021 Beobachter described how eat.ch set up 'shadow websites' for restaurants that outranked the real restaurant site on Google — with commission on every order. Someone googling your restaurant should land on your domain, not on a platform. That is exactly what an own ordering system is for.
How Akarien Direct works
Akarien Direct is your own ordering system: QR menu and table ordering in-house, online ordering for pickup and delivery, kitchen display, automatic receipt printing, payment by TWINT, card or cash on site — in German, French, Italian and English. A fixed monthly price from CHF 29 instead of a percentage, 0% commission.
Just Eat for reach, Akarien Direct for regulars
The pragmatic route for most Swiss businesses: Just Eat stays for new customers who discover the restaurant on the platform. Every guest who comes back orders directly from you via QR code, Google Business link or Instagram — without commission.
| Just Eat | Akarien Direct | |
|---|---|---|
| Commission per order | Up to 13% with own delivery, approx. 25–33% with Just Eat couriers (media reports) | 0% commission |
| Customer data | Stays with the platform | Belongs to the restaurant |
| Own brand & domain | Listed in Just Eat's design | Your brand, your domain |
| Google visibility | Platform page competes with your website | Your domain, your rankings |
| Payment | Via Just Eat | TWINT, card or cash on site – online soon |
| Pricing model | Percentage of revenue | Fixed monthly price from CHF 29 |
Just Eat is Switzerland's largest marketplace and brings genuine new customers — you pay for that with commission and with the customer relationship. Akarien Direct does not replace the reach; it wins back the repeat orders commission-free. For most businesses the combination pays off from the first month.
Delivery platform commissions compared
What restaurants give up per order, by model (own delivery or platform delivery). Every figure is sourced; last checked 29 September 2026.
| Platform | Own delivery / pickup | Platform delivery | Markets |
|---|---|---|---|
| Akarien Direct | 0 % commission | 0 % commission (own delivery) | CH |
| Just Eat (CH)1 | 10–15 % | 25–33 % | CH |
| Uber Eats2 | 15 % | 32–35 % | CH, DE, BE, NL |
| Smood3 | not published | 25–30 % | CH |
| Lieferando (DE)4 | 13 % | 25–30 % | DE |
| Thuisbezorgd.nl5 | 13–14 % | 30 % | NL |
| Takeaway.com (BE)6 | 13 % | 30 % | BE |
- 1. Just Eat (CH): No official price list; figures from Swiss media reports.
- 2. Uber Eats: Official Swiss price list: "Hell" 32 % with Uber couriers (35 % on Uber One orders), "Plus" 15 % with own couriers (13 % on Uber One), pickup 15 %, one-off activation fee CHF 600.
- 3. Smood: Smood stopped operating on 30 April 2026; the figures show its former commission according to Swiss media.
- 4. Lieferando (DE): Since 2 April 2025 an additional 2.5 % service fee (max. €0.99) per delivery order, paid by the guest.
- 5. Thuisbezorgd.nl: Higher rate applies when Scoober couriers deliver.
- 6. Takeaway.com (BE): Higher rate applies when Scoober couriers deliver.
Sources
- Just Eat (CH) — Beobachter – Profitable Schattenwebsites: So drängelt sich Eat.ch vor (media / trade report, 2021-03-26; accessed 2026-09-15)
- Just Eat (CH) — Sparissimo Food – How much does Just Eat charge Swiss restaurants in 2026? (media / trade report, 2026-08-28; accessed 2026-09-15)
- Uber Eats — Uber Eats Merchants – Preise (Schweiz) (official price list; accessed 2026-09-29)
- Uber Eats — Nau.ch – Lieferdienste zocken Restaurants und Fahrer ab (media / trade report, 2021-03-03; accessed 2026-09-15)
- Smood — Blick – Migros will ihrem Lieferdienst Smood den Stecker ziehen (media / trade report, 2026-01-19; accessed 2026-09-29)
- Smood — Le Temps – Le livreur de repas Smood met la clé sous la porte (media / trade report; accessed 2026-09-29)
- Smood — htr.ch – Lieferdienste sind für Restaurants häufig kein rentabler Ersatz (media / trade report, 2020-04-20; accessed 2026-09-15)
- Smood — Nau.ch – Lieferdienste zocken Restaurants und Fahrer ab (media / trade report, 2021-03-03; accessed 2026-09-15)
- Lieferando (DE) — Gastro Master – Lieferando-Provision 2026 (media / trade report, 2026-04-17; accessed 2026-09-15)
- Thuisbezorgd.nl — De RestaurantKrant – Wat kost bezorgen via Thuisbezorgd? (media / trade report, 2020-10-22; accessed 2026-09-15)
- Takeaway.com (BE) — Cashdesk.be – Verschillen tussen Takeaway.com, Deliveroo, Foodora en Uber Eats (media / trade report, 2018-01-01; accessed 2026-09-15)
Apart from Uber Eats (Switzerland), the platforms do not publish binding price lists; rates depend on contract, volume and region. Payment processing and marketing fees usually come on top. No guarantee — check your own contract.
FAQ
How much commission does Just Eat Switzerland charge?+
Just Eat publishes no price list. Beobachter reports up to 13% with own delivery and almost a third with Just Eat couriers; a trade report from August 2026 quotes 10–15% and 25–30%. Your contract is what counts.
Is eat.ch the same as Just Eat?+
Yes. eat.ch was renamed Just Eat in 2021 and belongs to Just Eat Takeaway.com, the same group as Lieferando (DE), Thuisbezorgd (NL) and Takeaway.com (BE).
Can I use Akarien Direct alongside Just Eat?+
Yes. Just Eat stays your channel for new customers, Akarien Direct the commission-free channel for regulars.
Does Akarien Direct handle delivery?+
No. You deliver yourself or with a partner; Akarien Direct is the ordering system behind it — with no per-order commission.
What does Akarien Direct cost?+
No commission. You pay a fixed monthly price: QR Menu CHF 29, QR Menu + Table Ordering CHF 39, Website + Online Ordering CHF 79, Full CHF 129 – pay yearly and you pay for only 10 months. 14-day free trial, no setup fee, cancel monthly.
Keep 100% of your margin
Start with Akarien Direct — your own commission-free ordering system for Switzerland. 0% commission, TWINT, your customer data.