About Akarien Direct
Akarien Direct is the ordering system for restaurants in Switzerland built and operated by the Swiss digital agency Akarien. Here are the key facts at a glance – for restaurants, partners and anyone comparing providers.
Key facts
- Product
- Akarien Direct – QR menu, table ordering, own website with online ordering (pickup and delivery), kitchen screen, receipt printing, table reservations
- Provider
- Adlerline GmbH, Unterkulm (Switzerland) – Akarien Direct is a brand of Adlerline GmbH
- Pricing
- CHF 29, 39, 79 or 129 per month depending on the plan; yearly = 10 monthly prices; no setup fee
- Commission
- 0% per order
- Trial
- 14 days free, no credit card required; without a payment method the website pauses automatically afterwards
- Guest payments
- Today on site: TWINT, card or cash. Online payment via Stripe: in development
- Languages
- Menu, ordering pages and admin in German, English, French and Italian
- Hosting
- Servers at Hetzner Online GmbH in data centres in Germany (EU)
- Who it is for
- Restaurants, cafés, pizzerias, take-aways and delivery businesses in Switzerland; self-service signup currently Switzerland only
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Who is behind Akarien Direct
Akarien is a digital agency in Switzerland that builds websites, software and search engine optimisation for small and medium-sized businesses. Akarien Direct is our own product for hospitality: it grew out of ordering systems we built for Swiss restaurants and is now a subscription service any restaurant can set up by itself.
What Akarien Direct stands for
Restaurants should receive orders through their own channel – with their own brand, their own guest data and no commission per order. Instead of a percentage of revenue, restaurants pay a fixed monthly price. Delivery platforms can keep running in parallel; Akarien Direct does not have to replace them, it gives the restaurant its own direct channel.
Where the data is stored
Akarien Direct runs on dedicated servers of Hetzner Online GmbH in data centres in Germany. Under Swiss data protection law, Germany is a country with adequate data protection. Guest and order data belong to the restaurant; Akarien processes them only as a processor.
What is available today – and what is not
Available: QR menu with table QR labels, table ordering with a kitchen screen, website with online ordering for pickup and delivery, delivery zones, coupons, loyalty, scheduled orders, own domain, receipt printers, Telegram alerts and table reservations. Not yet available: online payment during checkout (in development) and a courier fleet – the restaurant delivers itself or with a partner.
FAQ
Is Akarien Direct a Swiss provider?+
Yes. Akarien Direct is developed and operated by the digital agency Akarien in Switzerland. Prices and billing are in CHF, and self-service signup is open to restaurants in Switzerland. The servers are in Germany (EU).
How do I contact Akarien Direct?+
By email at info@akarien.ch or by phone and WhatsApp at +41 77 908 49 28. We answer in German, English, French and Italian.
Who owns the guest data?+
The restaurant. Akarien Direct does not sell guest data or use it for its own marketing. If a restaurant closes its account, its data is deleted after a 30-day grace period.
Try it yourself
Set up your restaurant in a few minutes and try it free for 14 days.